You are eligible for a full refund for or exchange of unused and undamaged jewelry in its original packaging within 30 days. I cannot offer refunds or exchanges for custom work or for rings. Shipping is nonrefundable and you must pay for return shipping and insurance for the value of the item of returned or exchanged items. In the event of a price difference in an exchange, you'll either be refunded or will need to pay the difference in cost.
Important Information on Rings:
I cannot offer refunds in the event that you provide me with an incorrect ring size because each ring is custom made for you in your size. Please be sure of your ring size before buying a ring, I have printable ring sizers that I can email you at no cost, they are accurate if used correctly. Please note that for wide band rings (more than 5mm wide) you must order a half size larger than your usual ring size.
Refunds and returns must be cleared with me before you send any pieces back. Your refund will go through as soon as I okay it and you provide me with a tracking number.